TaproGuide
How it works Features Support Get the app
SUPPORT

Help with TaproGuide

We answer every email, usually within one business day.
EMAIL US
[email protected]
Bugs, account questions, refunds, anything.
IN THE APP
You → Get help
Opens this page. Mention your device and iOS version in your email so we can debug faster.

Common questions

Is TaproGuide free?
Yes. TaproGuide is free, there is nothing to buy inside it, and there are no adverts.
Do I need a connection to use it?
Yes — this version needs a connection to load maps and sync your trips. Offline trips are on the roadmap.
How do I share a trip?
Open a trip and tap Share, or tap a journey on the map. TaproGuide hands the route to Google Maps, and you can pass that on however you like — the person receiving it does not need the app.
A place's name or address is wrong.
Tap the stop, edit it, and search again — picking the place afresh refreshes its address. If it still looks wrong, email [email protected].
How do I delete my account and data?
See Delete your account — it can be done entirely inside the app.
REQUIREMENTS
iOS 16 or later · iPhone only · English
ACCESSIBILITY
Built on standard iOS text and controls. VoiceOver and Dynamic Type support is a work in progress, not yet complete throughout the app — tell us where it falls short.
TaproGuide
Trip planning that fits in a thumb. Named after the arctic tern, the most travelled bird alive.
PRODUCT
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LEGAL
Privacy Policy Terms of Use Delete your account
SUPPORT
Help centre [email protected] Press
© 2026 TaproGuide. All rights reserved.
Maps and place data by Google. Photographs from Wikimedia Commons under their respective licences. Apple and App Store are trademarks of Apple Inc.